At The White Cottage, every item is handmade with care, intention, and attention to detail. Because many of our products are personal-use skin and body items, we are unable to accept returns or offer refunds.

For hygiene, safety, and quality assurance reasons, all sales are final.

We take great pride in our craftsmanship and want you to feel confident in your purchase. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and your order number so we can review the issue and make it right when appropriate.

We encourage you to carefully read product descriptions and ingredient information before purchasing. If you have any questions prior to placing your order, we are always happy to help.

Thank you for supporting small-batch, handmade goods and for understanding the nature of artisan products.

Need help?

Contact us at sales@thewhitecottage.net for any questions.